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1. Problem
. E# S* I* R7 y0 v0 }' kWhen S/W problems occured on the machines, Please send the following files8 A( h2 G- c- P5 M- \- X
to GTS.
) T6 E: `0 \$ V$ \2. Procedure and Notice! Y4 {- [& V' d' |9 _
Machine type File list
/ ~" x$ ^* J, n5 s) h" nCP45, SM32x PCB file, SYSTEM folder, LOG folder, monitor capture
. @( v" ]5 s7 {8 U2 KCP6x, SM310 kimchilog.txt/ rttrace.log/ telemetry/ monitor capture
0 l: U' l7 G0 u2 P* d; M' OSM4xx( q% Q% U& U# A6 c' q1 ~
ⓐError at MMI programming
/ T4 M% q" [4 l→ PCB, LOG, SYSTEM, SMBACKUP, Version and short comment,
8 h) C( x# a: G! B) u4 v; ?, Omonitor capture.3 }' w, V4 U1 P6 Y
ⓑError at machine running, producing F/ e& C( k! v Q1 m
→ PCB, LOG, SYSTEM, SMBACKUP, RT Telemetry, Version
; x* i4 r9 ~ R/ p$ w yand short comment, Vision Telemetry, monitor capture' y- Y) q0 y. R' G3 Q3 p! f
ⓒError at vision error$ l3 Q) x3 W' F
→ PCB, LOG, SYSTEM, PdInfo, ErrVisFile, Vision error image
1 B3 ?* m# J, V2 G1 |8 xVersion and short comment7 K" v" w! j$ N- [9 l8 m
ⓓError before and after an optimizer% \" B5 d6 P% G. P0 e1 i
→ PCB, LOG, SYSTEM, TEMP
2 K; G/ ]$ l% w9 b9 a
" J& W! p M$ L8 J
8 |) z4 ^# M9 H# ^8 V9 o# z+ r9 m! A4 z
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